FPS Tech Help Portal

Allow Remote Access for NinjaOne

  1. When prompted with the screen below, click “Request Access” next to Screen Recording. AD_4nXdQDnHH6JQY2H4YpgzMuMoSKLJ0tUKv2i5IW28soLQ8cKSLsd6OJAlRtPOfYBQHI2s_a6PktMFXM1IDxItSo6a6eW0dtRCuMy-L86-Xa3LONNIgKUiRgjOkj6I5ZvOrflhCkdTmvw.png
  2. If needed, click “Open System Settings” and in the Screen & System Audio Recording system settings window, click the button to enable screen recording for NRStreamer. AD_4nXfFtQNxcLS2JsPd6Fvuiparzwnvugd4uo2jDAmCGYbH3M8G06uhAbjd_jgVaxK7hclbLSVqf8IrmWJX_fhWPafItjl8DgBHqXgvI1C8lGjJ_6WVOC_3h4GsduEoCqGNAZ794BQq.png
  3. Then click “Allow” on the pop-up prompt for “NRStreamer” and then click “Quit & Reopen” to restart NRStreamer.

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